Video ID

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On-line identification

ePero®START VideoID for real-time, on-line identification of customers with video connection on any internet connected device

How it works

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Using web form or dedicated app, user enters required identification data, including first and last name, residential address…

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User prepares identification document

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After video call with call center is initated, video identification procedure is performed by VideoID agent

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Succesful video identification is registered with audio record, captured ID document images and process data securely stored.

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(Optionaly) eID for user is created (to be used for DTM services).

Features

Reduce costs
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Reduce costs
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On-boarding process is costly not for service providers but also for customers. Visit to branch office just for purpose of identification can easily be replaced with on-line video identification procedure and equal security standards.
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Accelerate digitalization
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Accelerate digitalization
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When eID is created after succesfull video identification, your customers can use newly created electronic identification with different digital channels for transaction approvals and e-signing.
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Extend market reach
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Extend market reach
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Brancehs limit physical presence of service providers. With video identification your customers are accessible anytime and anywhere also across national borders.
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Support omni-channel
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Support omni-channel
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Video identification works with any internet connected device that includes camera like smartphone or laptop. Once identified your customers can access servies through different digital channels simultaneously.
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Video ID

Advantages

  • Reduce costs of physical on-boarding (in branches)
  • Extend market reach with on-boarding through digital channels
  • Enable instant service access immediately after succesfull video identification
  • Create electronic identities for services access and transaction approvals
  • Easy to use with any internet connected device and camera
  • Legal compliance (Anti Money Laundering and eIDAS)

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